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CONTACT US

Join our community of uphill skiers and splitboarders in New England. Get a collective season uphill pass to your favorite resorts and save time and money while making it easy to get out, get up, and rip down on snow. Contact us at info@uphillnewengland.com or fill out the contact form below to learn more!

If you are inquiring about an issue with your pass, please include your pass number and the email that you used to sign up for your pass.

Have Questions?

Thanks for reaching out!

  • Which resorts are participating?
    Berkshire East, Big Moose Mountain, Black Mountain of Maine, Bromley, Dartmouth Skiway, Middlebury Snow Bowl, Mt. Abram, Saddleback, Tenney Mountain, Waterville Valley, and Whaleback Mountain. And hopefully a few more! We are thrilled with this list of mountains and look forward to adding even more in future years. Help us make year one a success!
  • How do I access the mobile app?
    Any uphiller can access the mobile app via the Android or Apple app store, but Uphill New England members will get a special mobile app download invite after you have signed all the liability waivers via DocuSign. Use that link to create an account to ensure your paid member status is confirmed.
  • What responsibilities do I have as an Uphill New England passholder?
    Sign ALL liability waivers sent via DocuSign upon pass purchase Read and abide by the unique uphill policies of each participating ski resort Use the Uphill New England mobile app to digitally check-in once per visit Wear the Uphill New England high-visibility armband in a prominent location whenever you are on the mountain Behave in a safe and responsible manner that represents the uphilling community well
  • What features are in the mobile app?
    Slope scanner to digitally check in via QR code. Open the app and click “slope scanner”. Point it at any QR code on Uphill New England signage. Slope scanner to track your cumulative # of laps and vertical distance traveled. To track your laps and vert, scan the QR code at the base of the mountain and the QR code at the summit of the mountain. Mountain status to see details of each ski resort. See consolidated information for each ski resort (policies, trail info, and additional promotions)
  • Wait, there is a raffle? How does it work?
    You are automatically enrolled in the raffle as an Uphill New England passholder, but you need to digitally check-in at ski resorts to accrue raffle tickets. You get one raffle ticket for each unique ski resort that you visit. The raffle drawing will be at the end of the season. You can also buy an unlimited number of additional tickets on our website.
  • How do I get my physical pass?
    Your pass will be a high visibility armband. We will ship the armband to you after your online purchase.
  • Why should I buy this pass?
    So many reasons! Support your local mountain, while getting convenient access to resorts across the region Support UNE’s mission to ensure uphill access at ski resorts in New England Download the mobile app to check mountain status, track your stats, and get access to additional deals.
  • Does this pass allow chairlift access? NO!!!
    No! This pass requires you to go uphill the old fashion way: one step at a time. With this pass you get access to each participating mountain (and the benefits of their snow-making and grooming operations). However, make sure you are also always following the policies of each individual mountain (we have them nicely compiled in the Uphill New England mobile app). They can also shutdown uphill access for a variety of reasons - just like downhill skiing - so make sure you check before you go.
  • Why is there a limit of one pass per transaction?
    We welcome you to buy many passes, but only one per transaction. We have set up an integration with DocuSign that will automatically fill out your info for all the liability waivers. Please use the name of the person who will be using the pass for each transaction. Thanks!
  • How does the multi-mountain pass work?
    By purchasing the pass, you get season pass *uphill* access (aka NO chairlift access) to all of the participating mountains! Bolton Valley is limited to 3 days per season but all the other mountains include unlimited access. IMPORTANT NOTE: You still must comply with the policies of each ski resort! Each mountain is different. You can check out the specific policies of each resort in the Uphill New England mobile app (available to the public, but passholders get special member access). Process for purchasing and usage: Step 1: Purchase Uphill New England multi-mountain uphill pass here Step 2: Digitally sign all mountain liability waivers sent via DocuSign Step 3: Download the Uphill New England mobile app here Step 4: Digitally check-in via mobile app
  • How does the check-in process work at each mountain?
    Uphill New England passholders will check-in via the Uphill New England mobile app. This is required in order to access the mountain. Check-in is easy! Simply open the app, click on “Slope Scanner” and scan the QR code on Uphill New England signage. Signs will be at the base of the mountain and on the uphill route.
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